Privacy Policy

1. Introduction

Miraclebits ("we", "us", or "our") provides AI-powered data analysis and decision-support tools intended to help individuals structure and evaluate information related to capital allocation. This Privacy Policy applies to information collected through our website, related services, and any communications between you and Miraclebits. By accessing or using our services, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect the following categories of information:

• Contact details you provide, such as name, email address, and phone number, for example when submitting a form or contacting support.
• Account information, including login credentials and preferences associated with your use of our services.
• Usage data, such as pages viewed, features used, referring URLs, device type, browser type, and approximate location derived from IP address.
• Any information you voluntarily submit through inputs, uploads, or correspondence in connection with our analysis tools.
• Cookies and similar tracking technologies, as described in Section 6 below.

3. How We Use Information

Information we collect may be used to:

• Provide, operate, and maintain our website and services.
• Respond to enquiries, support requests, and other communications.
• Improve, personalise, and develop new features, content, and functionality.
• Monitor and analyse usage trends to understand how our services are used.
• Detect, prevent, and address technical issues, fraud, or misuse of our services.
• Comply with applicable legal obligations and enforce our terms.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we generally rely on one or more of the following: your consent, the necessity of processing to provide services you have requested, our legitimate interests in operating and improving our services, and compliance with legal obligations. Where we rely on consent, you may withdraw that consent at any time as described in Section 8.

5. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers and vendors who perform functions on our behalf, such as hosting, analytics, and customer support, under appropriate confidentiality obligations.
• To comply with applicable law, regulation, legal process, or governmental request.
• To protect the rights, property, or safety of Miraclebits, our users, or others.
• In connection with a merger, acquisition, financing, or sale of business assets, subject to standard confidentiality arrangements.
• With your consent or at your direction.

6. Cookies and Tracking Technologies

We and our service providers may use cookies, web beacons, and similar technologies to operate our website, remember preferences, and understand usage patterns. You can typically control cookies through your browser settings, including blocking or deleting them. Disabling certain cookies may affect the functionality of parts of our website or services.

7. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of information.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing of your information.
• Request a copy of your information in a portable format.
• Withdraw previously given consent, where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to certain requests.

9. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete, anonymise, or securely dispose of it.

10. International Data Transfers

Your information may be processed and stored in countries other than the one in which you reside. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to such third-party sites, and we encourage you to review the privacy policies of any third-party services you access.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and material changes may be communicated through additional notice where appropriate. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.